DRAFT DOCUMENT — working version pending legal review. Not the final version.

Complaints Book

Last updated: July 2026

Electronic Complaints Book

Under Portuguese law (Decree-Law no. 156/2005, as amended), we provide access to the Electronic Complaints Book (Livro de Reclamações).

You can file a complaint at www.livroreclamacoes.pt.

We prefer to solve things directly: before filing a formal complaint, write to hello@danielsanogueira.com — we reply quickly.

Alternative dispute resolution

In the event of a consumer dispute, consumers may resort to an alternative dispute resolution entity. The list is available at the Portuguese Consumer Portal (www.consumidor.gov.pt). (Competent entity to be indicated after legal review.)